Shipping & Returns

  • No Return, Refund nor Exchange for RC Cars, Boats and Wheelboards
  • All returns must be pre-authorized by X-Rover.com and are subject to a 25 % restocking fee
  • All returns must be shipped (postmarked) to X-Rover.com within 14 days of the date your order(s) shipped. Please refer to the order status for confirmation of shipped date.
  • All returned merchandise must be in NEW and UNUSED condition, and in the manufacturer's original package or box. Returned items must be in original packaging. Packages and boxes returned to X-Rover.com not meeting the above described criteria will be refused.
  • All manufacturer printed materials originally sent with your purchased item must accompany the returned merchandise.
  • All returned merchandise must be shipped with the X-Rover.com issued Return Authorization (RA) number clearly marked on the exterior of shipping carton / envelope.
  • Closeout, Blowout and/or Special Order items will not be accepted for exchange or return.
  • Shipping fees on returned merchandise are responsibility of the customer. Original shipping costs are not refundable. Items returned shipped "Freight Collect" will be refused.
  • Exchanges are subject to product availability.
  • Please follow the above mentioned criteria as returns received not meeting the criteria above will be ineligible for credit or exchange and will be returned to the sender.
  • International Returns - All International returns must adhere to all the conditions mentioned above. In addition, the sender is the exporter of record and is solely responsible for all shipping costs and applicable duties and taxes. All non-compliant shipments will be refused by X-Rover.com. Refunds will be processed in U.S. dollars. Product exchanges processed and shipped to International customers will be assessed shipping charges in accordance to X-Rover.com's International Shipping policy unless the exchange is a result of a X-Rover.com error. The recipient of the shipped exchange product is the importer of record and is responsible for all duties and taxes.
Back
Copyright © 2010 X-Rover.


Parse Time: 0.179 - Number of Queries: 96 - Query Time: 0.0395469116821